Privacy Policy

Overview

Teengro ("we", "our", "us") is an AI-powered tutoring platform for students in grades 8–12, available at teengro.in. We are committed to protecting your privacy and being transparent about how your data is handled.

This Privacy Policy applies to all users of Teengro, including users of our website and mobile app.

Information We Collect

Account Information

• Name and username you provide during signup
• Email address used to create your account
• Password (stored securely — we never see it in plain text)
• Profile picture, if you choose to upload one

Learning Data

• Class, board, and subject preferences you set
• Questions you ask the AI tutor
• Chat history — your conversations are saved so you can return to them
• Images you upload to the AI for help (these are sent to the AI and not permanently stored)
• AI-generated diagrams you request (stored in our secure file storage so they appear in your chat history)
• Study time and usage activity
• Day streak and session history
• Daily AI usage (token count) to manage fair usage limits

Technical Data

• Time spent on the app

How We Use Your Data

• To create and manage your account
• To personalise your learning experience (class, board, subject)
• To power the AI tutor responses
• To track your study streaks and progress
• To improve Teengro's features and performance
• To send important account-related emails (e.g. password reset)

We do not sell your data to third parties. We do not use your data for advertising.

Third-Party Services

Teengro uses the following trusted third-party services to operate:

• Supabase — secure database, authentication, and file storage
• Google Gemini — AI model powering tutor responses and diagram generation
• Cloudflare Turnstile — bot protection on login and signup (no personal data collected)
• Google Analytics — anonymous usage analytics to improve the app
• Google Fonts — typography rendering

Each of these services has their own privacy policies and data handling practices.

Data Storage & Security

Your data is stored securely using Supabase, which uses industry-standard encryption. Passwords are hashed and never stored in plain text. We take reasonable steps to protect your information from unauthorised access.

Chat history is stored in our database so you can revisit past conversations. You can delete individual sessions or all history at any time from the app.

AI-generated diagrams are stored in Supabase Storage (a secure file storage service) linked to your account. They are only accessible to you.

Images you upload for analysis are processed by Google Gemini and are not permanently stored by Teengro.

Children's Privacy

Teengro is designed for students in grades 8–12 (typically ages 13–18). We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe your child has provided us with personal data, please contact us and we will delete it promptly.

Data Retention

We retain your data for as long as your account is active. Specifically:

• Chat history — kept until you delete it or close your account
• Generated diagrams — stored in your account's file storage, deleted when you delete the session or close your account
• Usage data (streaks, study time, token count) — kept with your account profile
• Account data — deleted within 30 days of account deletion upon request

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time by deleting your account

To exercise any of these rights, contact us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Teengro after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us: